Reservation Counter will NEVER get my business again. On August 23rd I called the Hotel I was to make a reservation with and somehow got connected with Reservation Counter. When I asked about the special rate our group was authorized to get they could not find it. That...Read more
I didn't like
- Misleading information
- Fraud when it comes to cancelations
- Total scam
Did not realize I was not on the hotels actual website. Website booking did not work. I called the number, and thought I was calling the hotel directly. Never once did he say that he was not the hotel. Took all of my information for booking and price went from $114 to...Read more
9/27...booking room thru Booking.com...ResCtr hijacked info, charge card hit with $12.99 fee...called hotel, bankcard,booking.com to give heads-up and have charge undone which was successful...called Res.Ctr. supposedly charge refunded-got their confirmation email...Read more
Reservation Counter - Phishing
Service was ok But thought I was dealing direct with Hampton Inns. The number called was absolutely under the hotels icon on my IPhone Call Ctrl did mention additional charges but I thought that was for tax and service by Hampton Inn Although booking made OK it is definitely a scam operation in my view
Reservation Counter - Fake site
Luckily my card declined the charges when I tried to reserve a room on this site. The information about the room did not make sense and 2 other websites, including the hotel itself did not show any rooms available during the dates that I was looking for. Now I have been spam emailedbyvthe site 3 times in 12 hours trying to get me to go back and complete my reservation. Beware!!!
Reservation Counter - Liars
Truth: I messed up the dates for my hotel stay. Called within an hour to correct it. Lie: As per the Reservation Counter agent, the $25 fee for cancellation was coming from the hotel and that I should call them... Then I get an email telling me I was going to be charged $25 by Reservation Counter
Reservation Counter - Crooks!
They suck!! They charged me $50 more than if I would've booked the room directly through double tree. When I got my receipt upon check out it was $50 cheaper on the doubletree receipt. Reservation counter says it's "fees and taxes". So I paid taxes twice? I'll never use them again!
10/11/17 I got interrupted while researching and booking the hotel and ended up on a 3rd party site www.reservationcounter.com and accidentally confirmed a reservation on my credit card. I realized it was a mistake 10 minutes later and was not the hotel directly so I...Read more
I didn't like
- False link acting like hotel
This website (which is actually some *** division of Priceline) is a total scam. The website is set up in an intentionally misleading way to look like the property and then they charge some *** $13 booking fee that's buried somwhere on their site. They charged my...Read more
I did not even know I was on this site! They lumped together service fees and taxes. I have the same complaint as everyone else. I never got to talk to a real person. I never agreed to service fees, and I want a refund. Thise site has scammed consumers over and over!!...Read more
When I did a google online search for reservation and the name and location of the motel I wanted ReservationCounter webpage came up. It displayed every indication including graphics from the motel webpage that I was making the reservation directly with the motel. My...Read more
Searched for Omni Hotel Charlottesville. Clicked on "Omnihotel.reservationcounter.com". Site that came up looked like it was from the hotel. Booked a room. Was charged 25% over room price for taxes and fees. After staying there, called the number on the site to query...Read more
I didn't like
- Deceptive address and site made to look like search target
Showed up in New Orleans for our hotel and was told due to construction, our Bourbon Street Balcony Suite for 2000 was under construction and I would have to take a standard room. They said I booked through Priceline / Reservation Counter and I would have to deal with...Read more
With impending hurricane Irma speculated to be hitting South Florida we were going to travel to Orlando to get away from the brunt of it. I made a reservation on September 6th late evening and about an hour later or less I called to cancel the said reservation. It...Read more
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