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NEVER ever let this company make you a reservation. I was on the phone for 45 minutes or more trying to cancel a reservation made within 5 minutes of the first call. Then I was on hold in three different foreign countries and hung up on twice. I think all of us should...
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1.0
#1077475
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HOW IS THIS PLACE STILL IN BUSINESS? My plans unfortunately changed after making a reservation from the Reservation Counter website, I thought I was using the Hilton site, but that's another issue. I tried canceling and was accepting that I might have to pay for 1...
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I didn't like
  • Poor customer server and cancellation policy is ridiculous
#1075703
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I booked a room through this worthless co, 2 months prior to arrival, for my son and his family. The got here, and we found out this co. only paid for 6 nights instead of the 7. My son and I went round and round with them. I ended up paying for the last day AGAIN!!!! I...
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#1065972
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Reservation Counter - THIS COMPANY SUCKS ***!!!!!!!!!!

Reservation Counter
#1073577
1.0
This company is full of a bunch of scammig bastards who can't even help you with the simplest problems!!!!!! I HATED THE SERVICE AND WOULD NEVER RECOMMEND IT TO ANYONE!!!!!!
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Go to the hotel website! Not reservation counters.

Reservation Counter
#1068584
1.0
Do not bother. Go straight to the companies website whom you are staying. The cost will be cheaper and you can cancel reservation if needed with losing your money. Reservation Counter charges you immediately while the hotel will not until your stay is complete. These kind of deceptive sites should be shut down. They are fraudulent.
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Reservation Counter - *WARNING*

Reservation Counter
#1054854
1.0
Do not use reservation counter ...they charge your card right away never tell you that nor do they say it will not be refunded. You also can't even reschedule with them ... watch out for this scamming company!!!!
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Reservation Counter - Deceptive

Reservation Counter
#1050330
1.0
I started on the Omni website and somehow was taken to this third party site. When I checked into the hotel, I was told I couldn't get the room I booked because I booked through a third party site. I had no idea it wasn't Omni. How is this allowed to happen?
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Called this place, by mistake btw, agent was hard to understand. Had to keep repeating things and spelling everything for him over and over. Was put on hold numerous times, took 1/2 hr to make reservation, was charged a fee of 12.99 and was never told about this. In...
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1.9
#1065501
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I called a reservation number listed on Marriott's website and made a reservation. Everything was fine; the printed bill I got when checking out showed 140.88 and my credit card was charged 156.31+7.99=164.30. I called the phone number shown by the charge on the credit...
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#1065030
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Thought I was on the Ramada website. I never book on 2nd or 3rfd party sites - so this popup must have got me while I was rushing to get a reservation for my parents. My card has a temp charge for the room plus a service fee. BUT my parents arrive with the email...
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Old Orchard Beach, Maine
I didn't like
  • Customer service
#1063311
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Reservation Counter - Bad customer service all the way around.
I made a last minute reservation at the La Qunita Inn in Stockton California. (I thought). Anyway, I made a reservation for a room with a refrigerator and microwave. When I arrived, there was not one in the room. I went to the front counter and inquired about it. She...
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1.0
I didn't like
  • Customer service from reservation counter customer service
  • Customer service from laquinta inn stockton
#1060042
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I asked if i was talking to Super8.com?, but when i asked to speak to the actual hotel in York, Nebraska, because i had specific questions about the hotel/area, he insisted he could answer any question. 1st question, is there a pool? Yes, indoor pool and hot tub. We...
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1.0
#1058874
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I booked online with reservationcounter.com and was told there was only 1 room left and as such there was no refund and the price for lodging would be higher. When I arrived not only was there additional room availability but I ended up paying $200 more when booking...
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Anonymous
Jeff

Rip off is correct, reservation fees are excessive, then to cancel they whack you more fees. Will NEVER use this service again.Good luck speaking the same language their custo...

1.0
I didn't like
  • Lied about room availability
  • Overcharged me
#1058565
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I thought I was calling holiday inn directly. I was some how redirected when I was on the holiday inn sarasotas website. The even said they were holiday inn and said the pool was not packed when I asked. I was supposed to have ajoining rooms, one for my kids and their...
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1.0
#1058055
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