Thought I was on the Ramada website. I never book on 2nd or 3rfd party sites - so this popup must have got me while I was rushing to get a reservation for my parents.
My card has a temp charge for the room plus a service fee. BUT my parents arrive with the email containing Itinerary number & room confirmation number to be told that that is not a valid reservation. So they call me, I check my card online and see that someone called CCI has charged my card. But Ramada can not find the reservation.
So we do a new reservation and I am in the process of having my credit card dispute the charge. If you arrive at the hotel, and there is no reservation, then they should NOT get a penny.
Review about: Reservation Counter Ramada Room Booking.
Reason of review: Problem with delivery.
Monetary Loss: $227.
Preferred solution: Full refund.
I didn't like: Customer service.