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I thought I was on Comfort Inn website but it was reservation counter. I reserved a room with Comfort Inn and when they sent me the email it was switched it to a Super 8. When I called their help center to cancel they charged me 13.00 dollars.Everything about this site...
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1.0
I didn't like
  • That the website is deceiving
#1139352
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I, too, think i was hijacked from another site to make the reservations on this site. The hotel wouldn't even give me a receipt, i had to get it from Reservationcounter.com. Then, my job wouldn't reimburse me until I had a receipt that itemized the taxes per night...
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1.0
#1139134
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I booked a room thinking I was staying for one night, and they booked me for 2 nights. When I explained that I only said 1 night they told me ok, we can cancel and rebook. Well, what a nightmare. I rebooked for 1 night and they didn’t want to credit my card for the...
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#1137850
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Never use these scumbags - They sold me a rooms for a rate that thru the hotel were OK to cancel (much later) but sold them to me as "non-refundable".The guy was pretty slow so guess that should have triggered some doubt about their authenticity. And no hotel points,...
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I didn't like
  • Failure to identify themselves
  • That the website is deceiving
#1137554
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Reservation Counter - DON'T USE THIS COMPANY..... NOT TRUSTWORTHY

they took my money and over charged for the room
#1136136
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When i booked the trip there was no indication of this being a non-refundable transaction. I cancelled the trip 5 weeks in advance and they would not refund me the money. It was almost $900 in transactions with fees and taxes. They claim that if I had called instead of...
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Anonymous
Scoundrel

They are a travel agency that uses priceline's sister company agoda to make reservations. Y'all really need to stop useing these sites and just call the hotels directly would ...

1.0
I didn't like
  • Deceptive website and products
#1134563
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Reservation Counter will NEVER get my business again. On August 23rd I called the Hotel I was to make a reservation with and somehow got connected with Reservation Counter. When I asked about the special rate our group was authorized to get they could not find it. That...
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Anonymous
Scoundrel

They are a travel agency that uses priceline's sister company agoda to make reservations. Y'all really need to stop useing these sites and just call the hotels directly would ...

1.0
I didn't like
  • Total scam
  • Misleading information
  • Fraud when it comes to cancelations
#1127170
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Did not realize I was not on the hotels actual website. Website booking did not work. I called the number, and thought I was calling the hotel directly. Never once did he say that he was not the hotel. Took all of my information for booking and price went from $114 to...
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#1125313
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Reservation Counter - Phishing

Service was ok But thought I was dealing direct with Hampton Inns. The number called was absolutely under the hotels icon on my IPhone Call Ctrl did mention additional charges but I thought that was for tax and service by Hampton Inn Although booking made OK it is definitely a scam operation in my view
#1123194
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Reservation Counter - Fake site

Luckily my card declined the charges when I tried to reserve a room on this site. The information about the room did not make sense and 2 other websites, including the hotel itself did not show any rooms available during the dates that I was looking for. Now I have been spam emailedbyvthe site 3 times in 12 hours trying to get me to go back and complete my reservation. Beware!!!
1.0
Details
Product or Service Quality
Website
#1118503
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