Not resolved

I made a reservation on this website and as soon as I had I tried to get the cancel button to work but it would not so there is no 24 hour window allowing you to change your mind nor is there a 24 second window. Result had to call to get charge for room removed from my card but they would not remove the booking charge.

Now I will wait to see if rebate to my card shows quickly or will they hold my money for 60 days.

No warning that reservation came with a fee or that the total amount for my reservation would be immediately charged to my card. BEWARE.

Product or Service Mentioned: Reservation Counter Room Booking.

Reason of review: Not as described.

Monetary Loss: $13.

Preferred solution: Full refund.

Company wrote 0 public responses to the review from Dec 11, 2016.
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