Reservation Counter - Misled customer
I thought I was booking with Hilton Garden Inn . Instead it was a third party merchant.
I asked for AARP, Senior, Or Hilton rewards discount, and was told it would be taken care of when I got to the hotel. A one night stay in Florence S.C cost me $198.00. My receipt for the night fro Hilton said 104.00, but my credit card had a total of $198.
$170 was from CCI Hotel Rescounter. 14.99 was a hotel service fee.
And 12.52 was from Hilton Garden Inn, Florence S.C. I was told by CCI Hotel Rescounter that the receipt shouldnโt have been given to me with this amount from Hilton Garden Inn. I think people should be told that its a third party merchant and that the cost could be higher.
I dont know what to do. Iโve reached out to CCI Hotel Recounter and also to Hilton Garden Inn.
They both have said there is nothing they can do. This is not the first time Iโve booked with Hilton Garden Inn also.
Need advice. I have not paid my credit card yet for this amount!!
Reason of review: Pricing issue.
Preferred solution: Price reduction.
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