Reservation Counter Doubletree By Hilton Room Booking Reviews

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The Hotel suggested I call Reservation Counter and try to cancel, and if not allowed, at least get them to match the Hotel rate($90.00 less per night BEFORE fees and taxes). I was on the phone for quite awhile with no results. I asked for a supervisor and was put on hold. . . didn't think they'd come back. The supervisor was no different. When I politely expressed my dismay at the amount they were overcharging me, she laughed!! When I...
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1.0
I didn't like
  • Unwillingness to help misleading
  • Lied to get me to book
  • Customer service and cancellation policy
#828524