Product: Reservation Counter Marriott Room Booking Clear all filters (0 of 8 reviews match)
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I cancelled a reservation three weeks before my arrival.It was my mistake that I hit the cancel button without fully reading the no refunds policy but it didn't occur to me because there was no confirmation and no sign-in or anything. Anyone could have gone to that...
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Anonymous
Arthur

Live and learn.

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Reservation Counter Marriott Room Booking
#1201695
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I needed to book a room at the Knoxville Marriott, so I Googled Knoxville Marriott. The first hit appeared to be the reservation center for the Marriott. The webpage looked exactly like the Marriott page. I booked the room, and when I completed the reservation, I...
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1.5
Product
Reservation Counter Marriott Room Booking
I didn't like
  • Total scam
  • Bait and switch site
#1167637
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Was Booking the Marriott Downtown Philadelphia. Asked for a wedding room block - and the person on the phone never mentioned we were not speaking to the actual hotel. Just said that they could not see the wedding room block and it was no longer available. AND said they...
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Reservation Counter Marriott Room Booking
#1158959
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The website is set up in an intentionally misleading way to look like the property and then they charge some *** $13 booking fee that's buried somwhere on their site. They charged my credit card the total amount and then the Marriott charged me the total too so now I...
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1.0
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Reservation Counter Marriott Room Booking
#1112075
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Appeared to be a Marriott site. Tried to cancel a reservation 5 minutes after making it after realizing taxes and fees were excessive. Room was nonrefundable, Customer service was awful. Total scam website. Appeared to be a Marriott site. Tried to cancel a reservation...
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1.0
Product
Reservation Counter Marriott Room Booking
I liked
  • That it looked like the marriott website
#1056334
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Reservation Counter scam

Thought I was on Marriott site and called the number to book. Didn't realize it was a service and overcharged me!
1.0
Details
Exchange, Refund and Cancellation Policy
Product
Reservation Counter Marriott Room Booking
#1048966
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I did cancel with the motel itself so we wouldn't get a charge for no show for that first and second reservation. They both went through at the same time and day. The Marriott in Arlington did say there were two reservations, but only one had been cancelled until I...
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1.0
Product
Reservation Counter Marriott Room Booking
I didn't like
  • Misleading website
  • Poor service
  • Customer service or cancellation policy
#1041505
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I googled Marriott to look for a room and the Reservation Counter site came up. I was viewing it on my phone and missed that I had not gotten a Marriott site as their name was in very small letters above the much larger Marriott hotel heading. Thinking I had reached a...
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Reservation Counter Marriott Room Booking
#1039124
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