Reservation Counter online booking charged a fee of $48.00 and another fee of $7.99. The extra fees were not properly disclosed at the time of booking. How can Reservation Counter justify these charges? This company is a poor example of representing hotel reservations...Read more
google brought up this site in a way that it appeared to be the Choice Hotels reservation site. When I called the rep did not identify as Reservation Counter, and as a third party or that there would be surcharges and fees. The connection was garbled, his speech was...Read more
i booked a room and within 1 minute cancelled because i plugged the wrong dates. literally got a confirmation and cancellation confirmation one minute apart. i wasn't given the option to change or edit reservation so i had no choice but to cancel and start over. NOW i...Read more
Reservation Counter - AWFUL SCAM SCAM SCAM
DON’T BUY!! THEY ARE A SCAM!!
I caution anybody from making a booking through Reservation counter. I made a booking for a hotel in Saugerties NY and then tried to adjust the booking date 2 minutes later moving the booking forward by seven days. I called and called again but they would not budge. I...Read more
Never booked for this company… I booked a hotel in Florida ...Thr Forum In Pompano Beach ... after booking it through reservation counter.com and arriving at the hotel I realized it was the nastiest smelliest awful hotel I’ve ever been in and refused to stay and...Read more
This service is more expensive than going directly to the Hotel of your choice.They did not explain that to me on the initial call nor was it apparent on the web site. When I asked the question regarding comparative pricing, they deflected the question about pricing...Read more
They charged me for a reservation that was canceled by the hotel and I called within minutes to explain that I tried to back out their page and my stupid mouse froze over the submit as I was trying scroll up to the page back. A simple mistake right? They also pose like...Read more
horrible customer service. portrayed as the hotels while you are calling guatemala . they will not change the dates on dates for me. I don't want to cancel I just want to change the dates for the following month. I asked for supervisor and the same voice appears on the...Read more
booked hotel Red Roof in Cincinnati East beechmont for 08/03/2018 for 2nights, thinking that I booked with hotel only. Deluxe room. There were 4 of us. When I booked it, it was the lowest price they said. Big room. Said absolutely nothing about a service charge for...Read more
I didn't like
- That the website is deceiving
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