Not resolved
Customer service
Exchange, Refund and Cancellation Policy
Price Affordability
Value for money

Made reservations for a specific Holiday Inn Express thinking I was dealing directly with the hotel & repeatedly asked the retarded foreigner if it was the specific hotel & was told yes. When we got to the hotel no reservation.

The girl behind the counter was nice enough to call the other hotels in the area & find out the scumbags booked us 15 miles away in a filthy crack hotel. Called the number I booked through to see if we could switch to the hotel we wanted but they would not do it.

Make sure when booking you are actually booking with the hotel you wish to stay at because these filthy foreign scammers even have it set up to direct you to their site & it looks like you are on the hotels actual site but your not. I hope the owners of this company overdose on curry & lamb kabobs

Product or Service Mentioned: Reservation Counter Holiday Inn Express Hotel And Suites Room Booking.

Reason of review: Not as described.

Monetary Loss: $666.

Company wrote 0 private or public responses to the review from Mar 05, 2017.
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