Not resolved

DO NOT USE RESERVATIONCOUNTER.COM EVER!!!! Their site made it appear as if I was booking through Holiday Inn but it wasn't.

i SEE OTHERS HAVE COMPLAINED OF THE SAME THING. This company is in Guatemala and after 2 hours (on hold most of the time) I was told my credit card was going to be credited but it wasn't. You can't submit an email and you can't get through on the phone. They are supposedly a price line affiliate and someone internally from Priceline patched me through.

Priceline should investigate the people they choose to do business with. I am pissed at this situation.

PASS THE WORD ON INTERNET! This is probably related to some kind of phone scam too keeping you on hold that long BUT WHO KNOWS.

Product or Service Mentioned: Reservation Counter Holiday Inn Room Booking.

Reason of review: Poor customer service.

Company wrote 0 public responses to the review from Mar 14.
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